Webpage You are trying is to close the window:Chrome- USD

Generally in USD when we are trying to close the tab sometimes will get this annoying popup. Chrome has detected that the window is trying to close and this has created an unwanted prompt in Unified Service Desk. Below are the steps to prevent this popup. Step 1: Create Action call with the below details … Continue reading Webpage You are trying is to close the window:Chrome- USD

Microsoft Dynamics CRM USD Upgrade To latest 4.1 V

For upgrading USD solutions to latest version first we need to check the existing solutions  version which is available in the system. If you have the latest version of Unified Service Desk then update is not required. Navigate to CRM > Settings > Solutions  We can update the USD solution's without deleting the existing USD … Continue reading Microsoft Dynamics CRM USD Upgrade To latest 4.1 V

IE Settings for USD

Below are the IE settings that needs be there on any Agent’s machine. If below settings not available then events will goes to IE and Functionality will breaks. Step 1. Navigate to IE >> Settings >> Internet Options >> Security Step 2. Make sure “Enable Protection Mode” is CHECKED on Internet, Local Intranet and Trusted … Continue reading IE Settings for USD

Kill Iexplorer instead of manually

When observed an issues on close of USD. Once USD closes next time if agent logins then issues is happening, agent unable to login to usd due to this iexplore . So onclose of USD we are killing the iexplorer. using System.Diagnostics; foreach (var p in Process.GetProcessesByName("iexplore")) { try { p.Kill(); } catch { break; … Continue reading Kill Iexplorer instead of manually